Shipping policy

Shipping Policy

At Souqiya, we are committed to delivering your orders quickly and safely across the Kingdom of Saudi Arabia (KSA).

Free Shipping

We proudly offer FREE shipping on all orders across Saudi Arabia with no minimum purchase required.

Processing Time

Orders are usually processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time within KSA is:

  • 2–5 business days for major cities

  • 3–7 business days for remote areas

Delivery times may vary during sales, holidays, or due to courier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email or SMS so you can track your package in real time.

Incorrect Address

Please ensure your shipping address and contact information are accurate. Souqiya is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed or Lost Packages

If your order is delayed or lost during shipping, please contact our support team at saimbinzubair91@gmail.com and we will assist you as quickly as possible.

Contact Us

For any shipping-related questions, feel free to contact us at:

Email: saimbinzubair91@gmail.com